People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts - Robert Bolton

Posted by  on 15.10.2017

Improve your personal and professional relationships instantly with this timeless guide to communication, listening skills, body language, and conflict resolution.A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you....People S

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